Terms & Conditions

These terms apply to enquiries and subscriptions offered under the CAIPTV name. Contact the service team at greatestslim08@gmail.com or through WhatsApp at +44 7592 772786 before placing an order if anything is unclear.

Business contact address: CAIPTV, Attn: Fizah Tebbs, 907 Napoléon-Hébert St, Lévis, QC G7A 5L3, Canada.

2. Plans, prices and order confirmation

The currently advertised subscription durations and prices are CA$19 for one month, CA$29 for three months, CA$49 for six months and CA$79 for twelve months. Confirm the selected plan, total payable amount, currency and any applicable taxes or fees with CAIPTV before making payment. The amount confirmed for your specific order should be retained with your order details.

Your order is not complete merely because you have asked a question. Before paying, check the duration, features and limitations that apply to the chosen plan, the expected activation steps, and any regional or catalogue restrictions relevant to your needs.

3. Payment and manual renewals

Renewals are arranged manually through WhatsApp. To renew, contact CAIPTV, choose the plan duration you want, and confirm the payment instructions with the team. CAIPTV will arrange renewal of the associated profile after the required order and payment details have been confirmed. CAIPTV does not automatically renew a plan under this arrangement; you must contact the team to arrange each renewal.

Payment options may vary. Confirm the available payment method and any applicable fees before sending money. Keep the confirmation or transaction reference for support. Never send banking passwords or full payment-card credentials through WhatsApp or email.

4. Trial availability

CAIPTV may offer a trial of up to 24 hours on ordinary days when a suitable testing window is available. During busy periods, peak viewing times or major live events, a trial may be shortened or unavailable. Contact the team first to confirm whether a trial is available, its duration and what it includes. A trial does not guarantee that every channel, title, event or feature will be accessible.

5. Devices and simultaneous viewing

The service may be set up on more than one compatible device, but the subscription supports one active device or stream at a time. You cannot watch on two or more devices simultaneously with the same subscription. Device compatibility depends on the model, operating system, player application and service settings; ask support to confirm your exact device before payment.

You are responsible for having a compatible device, a suitable internet connection and any separate player application required. Third-party apps and device brands are independent of CAIPTV unless an explicit written agreement says otherwise.

6. Catalogue, quality and regional availability

Channel lists, sports events, on-demand titles, catch-up functions and picture quality may change. Availability can depend on region, the plan, third-party sources, distribution rights, internet performance and device capabilities. References to a sport, broadcaster, streaming platform or content category are not a guarantee that a particular programme will be available. Ask CAIPTV to confirm any must-have channel or title before ordering.

Streaming performance can be affected by Wi-Fi, your internet provider, device performance, app configuration and the source being viewed. CAIPTV does not promise uninterrupted service, zero buffering or that every stream will be delivered in 4K.

7. Acceptable use

Use the service only in ways permitted by applicable law and the terms supplied with your order. Do not attempt to bypass account restrictions, disrupt the service, or commercially resell or rebroadcast access unless CAIPTV has expressly authorized this in writing. You are responsible for keeping your sign-in details private and for checking whether your intended use is allowed in your location.

8. Service issues, refunds and consumer rights

If you experience a service problem, contact support with your order details and a description of the issue so the team can investigate. The Refund Policy explains CAIPTV’s five-day request window for an unresolved service problem. Nothing in these terms removes rights that cannot lawfully be excluded under applicable consumer protection law.

9. Changes and contact

Plans, features and availability may be updated for future orders. Any terms applicable to an existing purchase remain subject to the confirmation given for that order and to applicable law. If these terms conflict with a mandatory legal right, that right takes precedence.

Questions about these terms: greatestslim08@gmail.com or WhatsApp at +44 7592 772786.

Last updated: 16 October 2026. These terms are written from the business information provided and have not been reviewed by a lawyer.